1. An unfriendly and awkward stand-and-greet time in the worship service.
2. Unfriendly church members who retreat to the comfort of the holy huddles of the people they do know.
3. Unsafe and unclean children’s areas will prevent young families from returning to your church.
4. No place to get information on the church or a welcome center that can’t be located or isn’t manned.
5. Bad church website is a dirty front door to the church. Must haves are physical address and service times.
6. Poor signage makes it frustrating when you can’t find parking, entrance to worship center, children’s area, etc.
7. Are members saying things that a first-time guest would not understand by using insider church language?
8. Boring or bad church services.
9. Members telling guests they were in the wrong pew or chair.
10. Dirty facilities communicates to a guest “we really don’t care.”